We grow together

WHAT IS KEY RIDERS?

Key Riders is a check-in services business that helps short-term & vacation property managers and agencies scale up faster and better. Our network of professional riders will provide the greatest welcome to your guests and will boost your reviews, positioning your listings at the top of the platforms.

Why work with us?

Quality

Our Key Riders are experts in operational excellence, they will provide a warm welcome to your guests and will adapt to your needs, always keeping the high standards to boost your 5* reviews.

Flexibility

We adapt to you, whether you just need us for one check-in or for all your listings we will do our best to exceed your expectations.

Security

We are risk free compliant. We carefully select our riders so you and your guests are safe and sound. We follow high safety and security standards and assess our performance regularly.

Expertise

Our team is experience and driven, we have many years of experience in the logistics space and customer satisfaction. We are always committed.

24/7 support

We are always available. It could be that one of your customers flight arrives during the night or that a customer has lost a key and needs a replacement, we will be there welcoming and supporting.

Services provided

Check-in Management

To provide the best Check-ins, our team of dedicated Key Riders will welcome your guests and provide a unique experience, adapting to your requirements. By doing so, we aim to help you scale up your business through positive reviews and providing additional operational capacity.

Welcome Packages

In order to provide the greatest experience, we offer add-ons to welcome your guests. Our welcome package list of products can be selected from our default menu or we could jump into a call and make a tailor made welcome package list, in the end you know your customers better than everyone.

Pricing

CHECK-IN
LATE CHECK-IN
Time
08:00 - 20:00
After 20:00
Price
£20
£30
Sunday & Bank Holidays
£25
£35
*Last minute + outer London + £5 supplement
**VAT excluded
Lost Keys Delivery
£20
£30
Jet Pack
£360 - 15 Check-ins + after £18.5/each Check-in & £25/each Late Check-in
Basic
+£8
  • Welcome card
  • Chocolates
Premium
+£20
  • Welcome card
  • Wine
Luxury
+£25
  • Welcome card
  • Wine
  • Chocolates
*Tailor made options available upon request

About Us

Fernando
Founder

Meet Fernando, a super driven entrepreneur with extensive experience in scale-up operations, logistics and business development. He considers himself a startup geek and loves to discuss about new and innovative ideas. He has worked almost 4 years at KARHOO, a global mobility marketplace, where his last role was as Head of Marketplace Operations & Performance optimising the global operations and improving the services quality.

Fernando
Founder
Meet Fernando, a super driven entrepreneur with extensive experience in scale-up operations, logistics and business development. He considers himself a startup geek and loves to discuss about new and innovative ideas. He has worked almost 4 years at KARHOO, a global mobility marketplace, where his last role was as Head of Marketplace Operations & Performance optimising the global operations and improving the services quality

Partner Support

Our partner support team helps with any enquiries, rider allocations, last minute bookings and performance.

Riders Network

We select, hire and train the best riders through an exhaustive due diligence including DBS checks, verbal assessment and ensure they are neat to welcome your guests.

Partner Support

Our partner support team helps with any enquiries, rider allocations, last minute bookings and performance

Riders Network

We select, hire and train the best riders through a exhaustive due diligence including DBS checks, verbal assessment and ensure they are neat to welcome your guests

Book a call with us